Terms and Conditions – Thedoveberry Trading LLP
Welcome to Thedoveberry Trading LLP (here in after referred to as “we,” “us,” or “our”). By accessing and using our website, purchasing our products, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read these Terms carefully before making any purchase.
1. Acceptance of Terms
By using this website, placing an order, or accessing our services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please discontinue use of our website.
2. Company Information
Thedoveberry Trading LLP is a trusted importer and supplier of premium global brands, specializing in:
- Computer electronics
- Professional audio & video equipment
- Smart technology solutions and accessories
We primarily import USA-based products, ensuring authenticity and global quality standards.
3. Product Information
- We strive to ensure product descriptions, specifications, images, and pricing are accurate and up-to-date.
- However, errors may occasionally occur. In such cases, we reserve the right to correct or update any details without prior notice.
- Please note: Certain USA-imported products may not carry warranties valid in India. Details of applicable warranties are outlined in our Return, Refund & Warranty Policy.
4. Orders and Payment
- All orders placed through our website are subject to acceptance and product availability.
- Full payment must be made at the time of purchase using accepted payment methods (credit/debit cards, UPI, bank transfers, or as specified at checkout).
- You will receive an order confirmation via email; however, this does not guarantee acceptance of the order. We reserve the right to cancel or refuse orders due to unavailability, pricing errors, or suspected fraudulent activity.
5. Shipping and Delivery
- Standard Delivery (USA Warehouse): Estimated delivery within 10–15 business days from the date of shipment.
- Quick Delivery (India Warehouse): Estimated delivery within 3 business days from the date of shipment.
- Thedoveberry Trading LLP is not liable for delays caused by courier partners, unforeseen events, or factors beyond our control.
- We currently do not offer international shipping.
6. Returns, Refunds & Warranties
- We offer a 15-day seller warranty from the date of delivery for most products.
- Warranty is not applicable for USA-imported products in India, unless explicitly stated.
- In special cases after 15 days, Thedoveberry Trading LLP may bear 50% of re-import costs (export charges, customs duty, and international shipping) while the customer bears the other half.
- Returns and refunds must follow the process outlined in our Return & Refund Policy.
7. Intellectual Property
All content on this website—including logos, product images, text, graphics, and software—is the property of Thedoveberry Trading LLP or its licensors. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
8. User Conduct
By using our website, you agree not to:
- Violate any applicable laws or regulations.
- Engage in fraudulent, abusive, or harmful activities.
- Upload or share misleading, harmful, or infringing content.
- Misrepresent your identity or affiliation.
9. Limitation of Liability
Thedoveberry Trading LLP is not liable for indirect, incidental, or consequential damages resulting from the use of our website or products.
Our liability, in any case, shall not exceed the total amount paid by you for the product in question.
10. Privacy & Data Protection
Your privacy matters to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.
11. Modifications to Terms
Thedoveberry Trading LLP reserves the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with the last updated date. Continued use of our website after updates constitutes acceptance of the revised Terms.
12. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Hyderabad, India.
Note for Customers:
Thedoveberry Trading LLP specializes in sourcing USA-imported products. Please be aware that certain international warranties may not be valid in India. We recommend reviewing product-specific warranty and return details before purchase.